Privacy Policy

Effective Date: 10 Jun 2023

This Privacy Policy describes how Hanif Developments trading as Bagg (“we,” “us,” “Hanif Developments,” or “Bagg”) collects, uses, and shares personal data when you visit our website, Bagg.my, and purchase our own brand bags, third-party bags, and affiliated products (collectively referred to as “Products”). This Privacy Policy also outlines your rights and choices regarding your personal data.

1. Collection of Personal Data

We collect personal data you provide to us when you make a purchase, sign up for our newsletter, create an account, or interact with our website. The types of personal data we may collect include your name, contact information (email address, phone number, shipping address), payment details, and any other information you voluntarily provide to us.

2. Use of Personal Data

We may use the personal data we collect for the following purposes:

Fulfilling and delivering your orders, including processing payments and providing customer support.
Sending you updates, promotional offers, and newsletters about our Products, unless you have opted out of receiving such communications.
Analyzing and improving our website’s performance, functionality, and user experience.
Complying with legal obligations and enforcing our terms and conditions.

We may share your personal data with third parties in the following circumstances:

With service providers who assist us in operating our website, processing payments, and delivering Products to you.
With affiliated companies and business partners for marketing purposes, unless you have opted out of such sharing.
In response to legal requests, such as court orders or government regulations, or to protect our rights, property, or safety.

4. Google Analytics and Other Google Services

Our website uses Google Analytics, a web analytics service provided by Google Inc. (“Google”). Google Analytics uses cookies to analyze your use of our website and collect information such as your IP address, browser type, and operating system. This information is used to generate statistical reports about website traffic and user behavior. Google may also use this data to personalize ads on its advertising network. You can opt out of Google Analytics by installing the Google Analytics Opt-out Browser Add-on.

5. PDPA Policy and Compliance

We comply with the Personal Data Protection Act 2010 (PDPA) of Malaysia. We handle your personal data in accordance with the PDPA principles, ensuring that your data is collected and processed lawfully, stored securely, and used only for the purposes stated in this Privacy Policy.

6. Meta / Facebook Services

Our website may use Facebook Pixels, which are small snippets of code provided by Meta Platforms Inc. (“Meta”). These pixels allow us to track user activity on our website and optimize our Facebook advertising campaigns. The data collected is anonymized and used for statistical analysis. You can manage your Facebook ad preferences and opt out of personalized advertising on the Facebook Ads Settings page.

7. Data Retention

We retain your personal data for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

8. Your Rights and Choices

You have the right to access, correct, and delete your personal data, as well as the right to object to or restrict certain processing activities. You can exercise these rights by contacting us using the contact details provided below. Please note that some requests may be subject to legal requirements or exemptions.

9. Security Measures

We implement reasonable security measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. However, please be aware that no method of transmission over the internet or electronic storage is 100% secure.

10. Changes to this Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We encourage you to review this Privacy Policy periodically for any updates.

11. Contact Us

If you have any questions or concerns about our Privacy Policy or the handling of your personal data, please contact us by visiting https://bagg.my/contact

By using our website and providing your personal data, you consent to the collection, use, and sharing of your personal data as described in this Privacy Policy.

Hanif Developments / Bagg