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SHOPPING CART
Get free shipping for orders over RM100.00

Shipping Policy

Thank you for shopping at Bagg.my. Here are the details of our shipping policy to ensure a smooth and pleasant shopping experience:

1. Shipping Timeframes:

  • In-Stock Items: For items currently in stock, normal shipping typically takes 1-3 business days. You also have the option to arrange a pickup from our physical store.
  • Backorder Items: Shipping for backorder items usually takes 10 business days or more, depending on stock availability, preparation, and handling. Please note that this is an estimate, and actual shipping times may vary.

2. Shipping Partners and Liability:

  • Our shipping partners are responsible for the safe and timely delivery of your items.
  • Bagg.my is not liable for damages that may occur during transit. However, it’s important to note that some damages may be covered by insurance provided by our shipping partners.

3. Standard Shipping Policies:

  • Order Confirmation: Once your order is placed, you will receive an order confirmation via email. Please review the details to ensure accuracy.
  • Shipment Tracking: A shipping confirmation with tracking details will be sent once your order has been dispatched. You can track the delivery status using the provided tracking information.
  • Address Accuracy: Ensure that your shipping address is accurate. Bagg.my is not responsible for orders delivered to incorrect addresses provided by customers.

4. International Shipping:

  • Currently, Bagg.my ships only within Malaysia. For international shipping inquiries, please contact our customer support.

5. Pick Up Option:

  • You have the option to pick up your order from our physical store. Please coordinate with our customer support to arrange a suitable time for pick up.

6. Delays and Force Majeure:

  • Bagg.my is not responsible for shipping delays caused by unforeseen circumstances or force majeure events. These events may include but are not limited to natural disasters, strikes, or governmental actions.

7. Order Changes and Cancellations:

  • Once an order is placed, changes or cancellations may not be possible. Please review your order carefully before confirming the purchase.

8. Contact Information:

By making a purchase from Bagg.my, you agree to abide by the terms outlined in this shipping policy. Thank you for choosing Bagg.my for your bag needs!